Questions to Ask Before You Hire a Personal Injury Lawyer

By Osborne & Francis
October 25, 2023

Unless you have been through the personal injury claims process before, it can seem like an overwhelming prospect to file an accident injury claim. Hiring a qualified personal injury attorney to represent you and guide you through the process can help protect the integrity of your claim, maximize compensation, and alleviate concerns you may have about taking on the additional workload of managing a claim.

The personal injury lawyers of Osborne & Francis have spent nearly a decade offering injured clients the support they need to successfully settle their claims. We encourage you to reach out to our team at (561) 678-0156 or contact our offices in Boca Raton or Orlando with any questions you may have. Our team can provide you with the resources, the legal insight, and administrative experience you need to maximize your compensation in a personal injury lawsuit. We recommend that you consider the following questions before choosing a personal injury attorney. 

How Many Cases Do You Take on at a Time?

A personal injury law firm that takes on more cases than they have capacity for risks overloading themselves and depriving their clients of the attention they deserve. On the opposite end of the spectrum, a personal injury law firm that does not seem to have any cases may be an indication that they may have difficulty securing clients. Look for a firm with a manageable caseload that can dedicate the time and attention your personal injury lawsuit needs.

How Long Have You Been Practicing?

One metric to consider when choosing a personal injury law firm is how long the lawyers have been practicing. Newer personal injury law firms may lack the negotiating experience to effectively represent your interests and secure a fair settlement. Additionally, they may not have developed the resource network of trusted medical professionals and expert witnesses to support you and your claim.

Do You Have Experience Handling Cases Like Mine?

Not all personal injury attorneys practice the exact same set of personal injury topics. Some focus on workers compensation issues, others car accidents, and others product liability. You should look for a law firm that has demonstrated that they have the ability to settle claims similar to yours, as the qualifications and demands for claims may vary.

At Osborne & Francis, we specialize in a number of areas, including the following:

How Often Do You Communicate with Clients?

As a practice, our team will keep in close contact with you to offer you updates in your case, involve you in important decisions, and answer any questions you may have. One of the top complaints we hear from clients who have transferred their claims to us after an unsatisfactory experience with another law firm is that they struggled to get in touch with their attorney. At Osborne & Francis, we make it a priority  to communicate clearly and frequently with our clients so that they are kept apprised of the relevant aspects of their case.

Who Will I Work with Directly?

Your case will be assigned to a personal injury lawyer whose experience aligns best with your claim to ensure the greatest chance of a successful settlement. They are often supported by our dedicated paralegals and other staff. You won’t be shuffled around between attorneys or sent to work exclusively with a paralegal because your case is deemed “too small”. At Osborne & Francis, we believe that your case is important regardless of size, and we will tenaciously pursue maximize compensation on your behalf.

What is Your Trial Experience?

A very low percentage of personal injury claims actually make it to trial. In the event that the defendant’s representatives are unwilling to compromise on a fair settlement offer,  you want to have a personal injury attorney with successful trial experience in your corner. Even if your claim is unlikely to go to court, the fact that your lawyer demonstrates the capacity to go to trial can be a valuable bargaining chip.

What is Your Fee Structure? Do I Have to Pay Anything if We Lose?

As personal injury lawyers, we operate based on a contingency fee system. You can hire a personal injury attorney from our firm without incurring any upfront costs. Then, we invest our time, expertise, and resources in your case at our own risk. If we successfully settle your claim, we collect a contingency fee that is approximately 30% of the amount recovered from court awards and the settlement. If we are unable to settle your claim, you don’t owe us anything.

Why Should I Choose Osborne & Francis to Represent Me?

As award-winning personal injury attorneys, we know what it takes to hold a negligent party accountable and maximize your compensation. For nearly a decade, we have offered unparalleled, high-quality service to injured Floridians. In many cases, our former clients will refer their friends to us.

Our team regularly litigates complex personal injury claims and recovers fair settlements in a timely manner. We can offer you the level of attention you would receive at a small law firm with all the benefits of the resources of a larger law firm. Floridians trust the personal injury attorneys of Osborne & Francis to act with integrity, display a strong work ethic, and negotiate skillfully to maximize compensation.

Contact Osborne & Francis if You’re Ready to Set up a Free Case Evaluation

You deserve an advocate who will go above and beyond for you when you have been injured by someone else’s negligence. The personal injury attorneys of Osborne & Francis are proud to represent injured Floridians in their time of need by gathering critical evidence, sourcing experts, establishing liability, and negotiating for the compensation they deserve.

As discussed, trial experience is a key attribute to look for when hiring a personal injury attorney. At Osborne & Francis, we have represented clients in high profile cases at trial with great success. We understand that the personal injury claims process can seem intimidating, and we want you to know that we will have your back every step of the way. If you have been injured because of someone else’s reckless behavior, you may want to consider filing a personal injury lawsuit and hiring a skilled accident injury attorney to assist you in maximizing your compensation. 

The personal injury lawyers of Osborne & Francis are prepared to support you. You can reach out to us at (561) 678-0156 or contact our offices in Boca Raton or Orlando to take advantage of a free consultation. We will take the opportunity to explain the personal injury claims process in detail, listen to the facts of your case, and answer any additional questions you may have.


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Quick and fair resolution to a unique case. On advice of my own attorney, I engaged Joseph Osborne of Osborne & Francis of Boca Raton, FL. Mr. Osborne had considerable experience in cases such as mine and the results showed that. Mr. Osborne and his staff were very helpful, kept me up to date, and listened to my input. The settlement was very fair as far as I am concerned.

T. Andrews

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“Attorneys Greg Francis and Ryan Fletcher at Osborne & Francis Law Firm represented me in my personal injury case.The defendant drew a line in the sand and was adamant on a settlement amount I was almost willing to accept. After the dust settled and the smoke cleared, we settled for 3 times that amount!!! When they say ‘Real Tough Lawyers,’ they mean it.”

Erica F.

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"Best personal injury attorney around, I could not be happier! I was seriously injured in a car accident and Osborne and Francis helped me through the entire process. I was blown away by how knowledgeable the staff and attorneys are at this incredible law firm. I would not hesitate to recommend this law firm to friends and family!"

J. Davis

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“I couldn’t have asked for a better lawyer/ firm — everything was done professionally exactly how I wanted. Due to COVID my personal attorney Mr. Garcia was still able to make things work in a timely manner and he never made me feel like he wasn’t working. Overall I’m happy with how my case turned out and I would recommend him and this law firm to anyone. 100% satisfied.”

C. Smith

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“I am so thankful for EVERYONE, the entire staff at Osborne & Francis Law, for mentoring me through the mediation process with my hip replacement failures. I didn't realize how MUCH pressure they relieved me of by helping me deal with the reality of this traumatic time in my life, as it was OVER so quickly with a positive result. My family is grateful to have their mom HAPPY & FOCUSED on the future, rather than worrying over what happened in the past! FAST FORWARD, we are LIVING LIFE to the fullest once again!”

E. Holland

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Dennis and the other Osborne & Francis staff were amazing! Our case was HUGE and required tender loving care. Everyone on our case did their part by putting all the puzzle pieces together. We were given step by step updates and put at ease when our nerves got the best of us. For every inquiry we made we received a timely response...You are appreciated!

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Hiring a lawyer is the first step towards recovering a better quality of life. At Osborne & Francis, we devote our undivided attention to each client, and all communications are held in the strictest privacy. Contact us by filling out the form or calling us directly at (561) 293-2600.

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