Privacy Policy

This privacy policy sets out how Osborne & Francis uses and protects any information that you give when you use this website.

Osborne & Francis is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Osborne & Francis may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 4/25/2023.

What We Collect

We may collect the following information:

- Name
- Contact information including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to surveys

What We Do With the Information We Gather

We require this information to understand your needs more thoroughly and provide you with a better service, and in particular for the following reasons:

- Internal record keeping.
- Providing your information to our third-party legal partners in an effort to best serve your legal needs.

Security

We are committed to ensuring that your information is protected and secure. In order to prevent unauthorized access or disclosures we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Web Server Logs

When you visit our website, we may track information about your visit and store that information in web server logs. These are digital records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:

- Your unique Internet protocol address;
- The name of your unique Internet service provider;
- The town/city, county/state and country from which you access our website;
- The kind of browser or computer you use;
- The number of links you click within the site;
- The date and time of your visit;
- The web page from which you arrived at our site;
- The pages you viewed on the site; and
- Certain searches/queries that you conducted via our website(s).

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use, and improve the user’s experience.

Cookies

In order to offer and provide a customized and personal service, our websites and applications may use cookies and similar technologies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits.

Cookies also can tell us where visitors go on a website and allow us to save preferences for you so you won’t have to re-enter them each time you visit. The use of cookies is relatively standard. Most Internet browsers are initially set up to accept cookies, but you can use your browser to either notify you when you receive a cookie or to disable cookies.

If you wish to disable cookies from this site, you can do so using your browser. You should understand that some features of many sites may not function properly if you don’t accept cookies.

For more information about using browsers to manage cookies, please see All About Cookies. You can also refuse to accept Flash cookies from this website using Adobe’s Flash management tools. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings.

By visiting this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Statement.

Mobile/SMS/Text

Osborne & Francis may use a standard-rate, recurring SMS program which assists new clients of the firm in the intake and onboarding process. Messaging and data rates may apply. By opting into the Osborne & Francis program, end-users agree to receive pre-written SMS messages from or on behalf of Osborne & Francis via short code, and understand that consent is not a condition of service. Reply STOP at any time to stop receiving texts.

Pixels & Tracking

We and our third-party providers may use cookies and other technologies such as log files, cookies, tracking pixels, and website analytics tools and services to collect personal information automatically about you. Such information includes your geolocation and the online identifiers, device information, and online activity information described above.

To facilitate the automatic collection described above, we may use Pixels: Pixels are also known as “web beacons,” or “clear GIFs.” They are typically used to determine whether a webpage or email was accessed or opened, or that certain content was viewed or links clicked. Data collected from pixels is often used to compile statistics about usage of websites and the success of email marketing campaigns.

Links to Other Websites

Our website may contain links to enable you to visit other websites of interest conveniently. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and closely examine the privacy statement applicable to the website in question.

Controlling Your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

If you decide that you do not want to receive further emails or calls regarding your inquiry from Osborne & Francis, you may submit a message using the contact form on our site with a request that we do not continue to email, call, or otherwise contact you.

If you believe that any information we are holding on you is incorrect or incomplete, please send us a message using the form on this page. We will promptly correct any information.

Opting Out of Marketing Communications

Opt-Out of Marketing Communications. If you no longer wish to receive marketing communications from us, you can let us know by contacting us directly. The electronic marketing communications we send may also contain an opt-out mechanism.

Please note that it may take up to 10 calendar days to remove your contact information from our marketing communications lists, so you may receive correspondence and materials from us for a short time after you make your request. Please also contact us to update or correct your information if it changes, or if you believe that any information that we have collected about you is inaccurate.

Do Not Track (DNT)

DO NOT TRACK REQUESTS
We adhere to the standards set out in this Privacy Policy and do not monitor or follow any Do Not Track browser requests. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Third-Party Services

Third-party Services: We may regularly use services hosted by third parties to assist in providing our services and to help us understand the use of our site by our visitors. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. If these third-party services collect information, they do so anonymously in the aggregate to provide information helpful to us such as website trends This is done without identifying individual visitors.

In addition, we may use services provided by third parties to display relevant content, products, services, and other materials to you. These third parties may use cookies, web beacons, and similar technologies to collect or receive information from this website and elsewhere on the internet. They may then use that information to provide measurement services so we can understand your interests and retarget advertisements based on your previous visits to this website. Please keep in mind that we do not share your personal information with any third-party advertiser, ad server, or ad network.